Our Partners We leverage the power of Dell's team of talented people. They provide our customers with superb value; high-quality; relevant technology; customized systems; superior service and support; and products and services that are easy to buy and use. Since we are a Dell reseller, we receive priority assistance and discounts and deals not availble to the public which we pass along to our clients, reducing their bottom line. GotoMyPC has become the leading Web-based remote-access and customer-support technologies. This revolutionary remote-access solution enables both CCR and your staff to remotely access and work on your PCs from any Internet location. Sun Microsystems, Intuit, RightNow Technologies, Honeywell, Cablevision, Harcourt-Brace, Colgate-Palmolive and Cox Communications are all users of this wonderful product. The key to a successful backup is that it is done regularly, stored offsite, and available when you need it. We have partnered with BackUp Solutions so that you receive the same award winning software currently protecting nearly 1 million computers, and used by over 400 global 2000 companies. Their data centers have a 99.9% historical uptime ensuring that you always have access to your data for disaster recovery. We Use bigWebDesk software to facilitate service requests and asset management. The checks and balances in bigWebDesk ensure accountability and higher productivity by creating order from the current chaos by streamlining communication between CCR and our clients such as unthreaded emails, phone calls, and faxes. With an official place to enter and manage all work requests, users will become more self-sufficient thereby requiring less assistance from a helpdesk operator. This ensures work requests will not be lost and minimizes the need for redundant requests. It also provides your organization with ticket costs anaylsis, real-time knowledgebase, scheduled and preventative maintenance, and a robust asset management system. Become a CCR Partner We are always looking for new partners that can help us bring additional value to our customers. If you would like to inquire about becoming a CCR partner, click here.