Why Choose CCR? Tremendous Cost Savings You don't have to hire, train, manage and pay for in-house expertise Reduces your cost of ownership for IT assets through outsourcing Minimize costly downtime with our fully managed service that finds and fixes problems before they impact your operations We can do it all, no need to waste time looking for the right people for the job We have flexible terms: hourly, project-based, or fully managed Increased Productivity Less downtime is the result of our comprehensive systems monitoring and management End user training is offered to improve user satisfaction and help maximize your IT investments Our process management services can streamline your IT operations Help Desk services are offered to get users back to productivity in short order when they have problems or questions Data back-up and imaging services are available to speed the recovery from a hardware failure Our managed services can be used to augment your existing IT staff, thus allowing them to focus on more strategic initiatives Peace of Mind CCR is your single point of contact for all IT-related needs We can support and manage your computers, networks, servers, software, web sites, email, Internet connectivity, and much more 24x7 on-call and on-site support Service Level Guarantees Complete lifecycle management and tracking of all IT assets Minimize risks associated with security, viruses, and disasters We offer flexible terms: hourly, project-based, or complete management Total Cost of Ownership Analysis Several recent reports have concluded that PC ownership costs for most companies range between $2,000-4,000 annually for each PC! These costs are over and above the actual cost of the PC hardware. Most of these costs can be attributed to the overhead of having skilled computer technicians on staff. The graph below shows how these costs can skyrocket as a company grows from 1 PC to 20. As you can see, CCR can drastically cut your costs related to PC ownership and support. Managed Services vs. Hourly Services In general, outsourced IT services are typically offered on an hourly basis. Most of CCR's competitors also charge for travel time and mileage, which can lead to sticker shock if they are used on a frequent basis. There is no regard given to training or proactive systems that can greatly decrease the need for on-site support calls. Typically, costs are greatly reduced under the "Managed" model, especially over time as the graph below demonstrates. Additionally, costs are fixed under the CCR model, which allows our client to budget and control IT management spending.